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Terms & Conditions
We are a leading firm in providing quality and value to our customers. Each member of our team has at least 5 years of legal experience. We love what we do.
1.1. These Terms & Conditions govern the use of the website and the purchase of products from the online store.
1.2. By placing an order, the customer agrees to these Terms & Conditions.
1.2. By placing an order, the customer agrees to these Terms & Conditions.
2.1. The store sells products made from vintage fur, sourced and reworked using upcycling techniques.
2.2. All products are made to order after the purchase is confirmed.
2.3. Due to the vintage nature of the materials, each item is one of a kind and may differ from the images displayed on the website in terms of:
2.2. All products are made to order after the purchase is confirmed.
2.3. Due to the vintage nature of the materials, each item is one of a kind and may differ from the images displayed on the website in terms of:
- color and shade,
- texture of the fur,
- pile direction and visual details.
3.1. Product images are for illustrative purposes only.
3.2. Actual colors may vary depending on screen settings and lighting conditions.
3.2. Actual colors may vary depending on screen settings and lighting conditions.
4.1. An order is considered accepted once payment is confirmed.
4.2. Production timeframes are indicated on the website or communicated individually.
4.3. The store reserves the right to cancel an order if suitable vintage material is unavailable, with a full refund issued.
4.2. Production timeframes are indicated on the website or communicated individually.
4.3. The store reserves the right to cancel an order if suitable vintage material is unavailable, with a full refund issued.
5.1. All prices are shown in the selected currency and may change without prior notice.
5.2. Payment methods are listed on the website.
5.2. Payment methods are listed on the website.
6.1. Products are shipped to the address provided by the customer.
6.2. Delivery times are estimates and may vary depending on the carrier and destination country.
6.2. Delivery times are estimates and may vary depending on the carrier and destination country.
7.1. As all products are custom made, returns and exchanges are accepted only in the case of manufacturing defects.
7.2. Differences in color, texture, or appearance resulting from the unique nature of vintage fur are not grounds for return.
7.3. Any claims must be submitted within the specified period after delivery.
7.2. Differences in color, texture, or appearance resulting from the unique nature of vintage fur are not grounds for return.
7.3. Any claims must be submitted within the specified period after delivery.
8.1. Vintage fur requires careful handling and proper care.
8.2. The store is not responsible for damage caused by improper use, storage, or care.
8.2. The store is not responsible for damage caused by improper use, storage, or care.
9.1. The store shall not be liable for any indirect or consequential damages arising from the use of the products.
9.2. In all cases, the store’s liability is limited to the purchase price of the product.
9.2. In all cases, the store’s liability is limited to the purchase price of the product.
10.1. All content, images, and designs on the website are the property of the store and may not be used without written permission.
11.1. These Terms & Conditions are governed by the laws of the Republic of Kazakhstan.